Frequently Asked Questions

Captain D’s is committed to making its website accessible to all individuals. Please see our Accessibility Statement Page to review our Accessibility Statement.

You can also contact us at webmaster@captainds.com. Please provide your contact information, the website or application where you experienced difficulty, and a brief description of the problem.

Media requests and inquiries should be directed to mediainquiries@captainds.com.

At Captain D’s, we take pride in our food and the fact that many of our items are made from scratch. Since all of our recipes are proprietary and confidential, we are unable to share them.

We’re glad that you are interested in having a Captain D’s restaurant in your city! Please send any inquiries to realestatecalls@captainds.com

To verify employment please contact our vendor at (800) 367-5690.

At Captain D’s, we are committed to supporting the communities we serve. We are proud to be partnered with several organizations benefiting the fight against hunger, children, health/welfare, diversity and education/arts. Because of our extensive involvement, all requests must be submitted in writing and meet our community giving policy.

If you would like Captain D’s to consider donating to your organization or program, and your request meets our company’s community giving policy, please mail your written request, at least eight weeks in advance, with all of your contact information to:

Captain D’s, LLC
Attn: Marketing Department
624 Grassmere Park Drive, Suite 30
Nashville, TN 37211

Visit our VIP Rewards page to sign up for all the latest from Captain D’s. Please note that if your favorite restaurant is not listed, they do not participate in VIP Rewards at this time. Offers are for participating restaurants only. Check here to see a list of participating locations near you.

You can check your Captain D’s gift card balance by calling (866) 608-5474.

You can check your Captain D’s gift card status by calling (866) 608-5474.

Please visit us at https://locations.captainds.com/ and enter your zip code to find the closest Captain D’s.

We’re glad that you are interested in having a Captain D’s restaurant in your city! Please send any inquiries to realestatecalls@captainds.com.

Nutrition information can be found here.

We currently have gluten-free, soy-free, dairy-free and egg-free menu items, at all corporate locations. Please contact your local Captain D’s for specific menu options. To view this list online, click on Menu and then any of our categories where a link to the Nutritional Information will take you to Captain D’s Allergens and Sensitivities Chart.