FAQ’s
General
Captain D’s is committed to making its website accessible to all individuals. Please see our Accessibility Statement Page to review our Accessibility Statement.
You can also contact us at webmaster@captainds.com. Please provide your contact information, the website or application where you experienced difficulty, and a brief description of the problem.
Media requests and inquiries should be directed to mediainquiries@captainds.com.
At Captain D’s, we take pride in our food and the fact that many of our items are made from scratch. Since all of our recipes are proprietary and confidential, we are unable to share them.
To verify employment please contact our vendor at (800) 367-5690.
Please visit us at https://locations.captainds.com/ and enter your zip code to find the closest Captain D’s.
We’re glad that you are interested in having a Captain D’s restaurant in your city! Please send any inquiries to realestatecalls@captainds.com.
Rewards
Please go here to create your account.
For every $1 spent, you earn 1 point. Points can be redeemed for select menu items.
You can add missed points by logging into your My Captain D’s Account. You will need information from your receipt to add your points.
You can redeem points at participating Captain D’s restaurants. Some franchisee owned restaurants may not participate in the rewards program. Please reach out to your local Captain D’s to see if they participate.
The following items can be redeemed for points:
50 points
- Mozzarella Sticks
- Jalapeno Poppers
- Medium Bev
- Funnel Cake Stix
75 points
- Add 5 Pc Shrimp
- Add on 1 Pc Fish
- Add on 2 Pc Chicken
100 points
- Giant Fish Sandwich
150 points
- 2 PC Fish Meal
- Southern Style Whitefish
200 points
- 15 Pc Butterfly Shrimp Meal
Points cannot be earned or redeemed for Gift Cards purchases. Points are earned when paying with a qualifying gift card. Points cannot be earned for – gift card purchases, sign up offers, birthday offers, or items purchased with earned points.
No – points do not expire.
Please go here to login and delete your account.
Gift Card
You can check your Captain D’s gift card balance by calling (866) 608-5474.
You can check your Captain D’s gift card status by calling (866) 608-5474.
Nutrition & Allergen
Nutrition information can be found here.
We currently have gluten-free, soy-free, dairy-free and egg-free menu items, at all corporate locations. Please contact your local Captain D’s for specific menu options. To view this list online, click on Menu and then any of our categories where a link to the Nutritional Information will take you to Captain D’s Allergens and Sensitivities Chart.
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