A message from our CEO, Phil Greifeld
To Our Valued Guests,
As our communities continue to feel the increased impact of coronavirus (COVID – 19), we feel it is important to share with you the steps we are taking to help keep our customers and team members safe and healthy. Please be assured we have protocols in place and are working with the guidelines provided by the Centers for Disease Control and Prevention (CDC) and local public health officials.
The health and safety of our employees and guests is always our top priority. We consider ourselves to be part of the communities we serve and, as such, we are continuing to monitor the news as it relates to the Coronavirus (COVID-19).
As part of our protocols, our restaurants have heightened their already rigorous cleaning and disinfecting procedures to maintain a healthy environment for our guests and team members. We’ve instructed anyone who is not feeling well to stay home out of an abundance of caution and contact their doctor immediately if they experience symptoms. In addition to following CDC guidance and partnering with local health departments, all franchise restaurants have been equipped with recommended procedures to follow if their community, or someone from their restaurant, becomes impacted by the virus.
As things progress, we may implement additional preventative measures to ensure the well-being of our guests and team members, which includes staffing or service modifications. Any necessary changes will be communicated by the local restaurant operator.
Thank you in advance for your patience as we all pull together as a community to navigate our way through this challenging situation and determine how best to continue our focus to serve our guests and team members.